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Terms & Conditions

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These terms will be governed by and construed in accordance with British Law.

Use of this site is subject to the following terms and conditions:

www.domaine-sainte-rose.com is managed by Simpsons Wine Imports UK LTD, henceforth referred to as "We / Our". In entering our site you the user ("You / Your") are accepting our Terms and Conditions.

1. Copyright No photography, imagery, text, source code and any other material shown onwww.domaine-sainte-rose.com may be reproduced or redistributed without our prior written permission.

2. Payment Methods Payment can be made by debit or credit card online, using the following cards: VISA, VISA Delta, Mastercard, Switch and Solo.

3. Returns Policies It is our policy to ensure that all products supplied to all our customers arrive in perfect condition. If you are unhappy with products purchased which are not faulty, we will happily refund your money, (excluding the delivery charge), or exchange the products if you inform us within 7 days after the day following the delivery of the goods.

Any returned products must be returned to us in good condition, with all packaging intact. All refunds and reimbursements will be paid within 30 days of your notifying us about returning the products. Any product returned must be within its original packaging and adequately packed to avoid any possible damage. The cost of returning the product is the responsibility of the customer.

4. Minimum legal age We may only sell alcohol products to those over the age of 18. By placing an order, you confirm that you are at least 18 years of age and the minimum legal age for purchasing alcohol products in your country of residence.

5. Taxes and Duties Alcohol products sold at www.domaine-sainte-rose.com are subject to UK taxation.

6. Delivery After processing, (which may be subject to delay if we are out of stock of any items ordered, in which case we will notify you), all orders are despatched using a the most efficient delivery service available. Delivery charges are calculated based on case weight and the destination address.

7. Availability We have endeavored to ensure the accuracy of the information on the site. Should a product be unavailable, we will inform you of this promptly. Prices and specifications can change without notice and products are subject to availability.

8. Continuity of access / service Our objective is to offer our customers the best possible service, but we are unable to accept responsibility for interrupted access to www.domaine-sainte-rose.com due to technical problems outside of our control. Due to the nature of the Internet, access may be suspended, restricted or terminated at any time, and we are therefore unable to guarantee entirely error-free access and services.

Delivery

• All shipping / delivery costs include VAT where relevant.

• Simpsons Wine Imports operate a flat fee delivery cost within UK unless agreed otherwise on an individual basis.

• Please note that all deliveries will take place Mon-Fri.

• Simpsons Wine Imports endeavors to make all deliveries within 5 working days of an order being placed.

• If you have a special delivery request please contact a member of the Simpsons Wine Imports team on 07983053239 to discuss your order.